Policies
Payment Policy:
- 45 or more days before departure: 20%
- Between 30 to 44 days before departure: 60%
- Between 15 to 29 days before departure: 100%
- The booking stands liable to be canceled if 100% payment is not received less than 10 days before the Date of Travel.
Cancellation Policy:
- 30 or more days before departure: 25%
- Between 20 to 29 days before departure: 50%
- Between 10 to 19 days before departure: 100%
- ALL CANCELLATIONS MUST BE BY EMAIL, ONLY DURING OFFICE HOURS & MUST BE ACKNOWLEDGED BY OUR STAFF IN WRITING. There is no refund on any unutilized service.
Flight Tickets:
100% Amount of flight tickets at the time of flight booking.
Any rescheduling, cancellation, and refunds of flight tickets shall be as per respective airlines rules.
Rescheduling:
In case you are unable to travel as planned and need to reschedule your date of travel:
Before 15 Days from the Date of Travel – One-time Complementary.
Within 15 Days from the Date of Travel – The cost of rescheduling needs to be paid by the guest subject to amendment charges from hotels and transporters.
Rescheduling will only be accepted by E-mail at spititravelgroup@gmail.com
Must Carry:
• Authentic Government ID Card
• Comfortable warm clothing like woolen socks, cap, fleece jackets or warmers, down jacket, toiletries.
• Sunscreen & lip balm, Good U/V protection sunglasses
• Personal Medicines (if any) & few medicines for altitude sickness (a must)
Kindly Note:
Access to high altitude regions might be closed in winters due to heavy snowfall. So visit to these locations depends on weather conditions. In such cases, we will look for best possible available alternatives.
We reserve right to change any schedule in interest of safety, comfort and general wellbeing. Numerous factors such as weather, road conditions, physical ability of travellers etc may cause itinerary change.
Important Information:
Please bring trekking shoes or very good sports shoes for hikes & treks.
