Policies
Notes:
Covid-19 Negative Report is Mandatory as per the prevailing guidelines.
The check-in time is 12 noon/early check-in subject to availability of the room.
We have the right to cancel the group if we do not get the minimum strength of bikes in any group.
If there are any additional expenses due to bad weather or any other reason beyond the control of the tour operator on account of a hotel stay, transportation, and meals, etc. extra bill will be raised. Neither we nor the participating partners/hotels will be responsible for the additional expenses.
We are not responsible for any change in itinerary due to reasons beyond our control like change in flight and train schedule, cancellation of flights/trains, political disturbances, natural phenomenon, etc.
If any group member wants to leave the group in-between the tour then he/she will not be eligible for any refund and has to pay the cost for transportation of bike from point of leaving the tour till the tour endpoint.
Wearing a helmet, carrying a valid ID proof & Driving license is mandatory.
All guests will be responsible for the safety and security of their own luggage. We will not be at all responsible for the damage / missing / lost luggage. So carry a small daypack bag to carry all the expensive things with you.
Compensation for any damage/accident done by you during the tour to others property/person would be directly payable by you.
Notes:
Due to any unforeseen weather conditions, road blockage, snowfall, rain, storm, the tour may continue to operate in tempo traveller instead of bikes.
Foreign Nationals have to pay separately on their own for the permits.
Basic First Aid Kit – It’s advised that one should bring his/her own medicines which are known and suitable to him.
Road Captain will be responsible to manage the group by taking all safety measures. The group has to follow him to make the tour a success.
We provide a well-experienced and skilled Royal Enfield Mechanic with spare parts and tools. They are well trained to handle large groups. The spares used on the way will be chargeable.
Backing vehicle – Bolero/Camper/Xylo/Innova/tempo for mechanical and medical support.
In case of an emergency, if any rider is feeling uneasy then he can sit in it the backup.
Only one rucksack/backpack of 60 liters will be adjusted as it will be having tools and spares too.
Optional Add-ons
Extra luggage, other than the allowed one 60 liters of rucksack/backpack Rs.500/- Per Bag/Per Day
Additional Accommodation for Extra Night in hotel on double or triple sharing Rs.2,000/- Per Person/Per Night basis
Upgrade to Double Occupancy supplement in hotel and camps for entire tour package Rs.5,750/- Per Person
Upgrade to Single Occupancy supplement in hotel and camps for entire tour package Rs.11,500/- Per Person
*Subject to availability at the time of payment.
Bike Upgrades for Extra Day Optional Add-ons
Royal Enfield Himalayan without Fuel per day Rs.2,000/- Per Bike/Per Day
Payment Policy:
For Ground Package
Booking Amount: Rs.5,000/-
46 Days or more before the Date of Travel: 25% of the Total Cost
31 – 45 Days before date of departure: 50% of Total Cost
15 – 30 Days before date of departure: 100% of Total Cost
Important: The booking stands liable to be canceled if 100% payment is not received less than 15 days before the Date of Travel. The received amount will be forfeited.
For Flight Tickets:
100% Amount of flight tickets at the time of flight booking.
Any rescheduling, cancellation, and refunds of flight tickets shall be as per respective airlines rules.
Cancellation Policy:
We would love to host you, but in case you are unable to travel as planned and need to cancel your booking, do not worry. Our simple cancellation process makes sure you receive a quick confirmation and fast Credit Voucher.
Cancellation made within 30 to 15 Days from the Date of Travel – Credit Voucher worth 100% of Received Amount
Cancellation made within 15 Days from the Date of Travel – Credit Voucher worth 50% of Received Amount
The applicable Credit Voucher will be sent to you on your registered email id within 72 hours from the date of Cancellation. Cancellation will only be accepted on Email at spititravelgroup@gmail.com
The Credit Voucher shall be valid for one year from the Date of Cancellation.
The Credit Voucher can be redeemed against the equivalent or higher amount of the booked package amount.
In case of Lockdown or Covid Positive Report, Credit Voucher worth 100% of Received Amount with a validity of 1 year from the date of travel with be credited.
Rescheduling Policy::
In case you are unable to travel as planned and need to reschedule your date of travel:
Before 15 Days from the Date of Travel – One-time Complementary.
Within 15 Days from the Date of Travel – The cost of rescheduling needs to be paid by the guest subject to amendment charges from hotels and transporters.
Rescheduling will only be accepted on Email at spititravelgroup@gmail.com
