Policies
Payment Policy:
45 or more days before departure: 20%
Between 30 to 44 days before departure: 60%
Between 15 to 29 days before departure: 100%
The booking stands liable to be canceled if 100% payment is not received less than 10 days before the Date of Travel.
Cancellation Policy:
30 or more days before departure: 25%
Between 20 to 29 days before departure: 50%
Between 10 to 19 days before departure: 100%
ALL CANCELLATIONS MUST BE BY EMAIL, ONLY DURING OFFICE HOURS & MUST BE ACKNOWLEDGED BY OUR STAFF IN WRITING. There is no refund on any unutilized service.
Flight Tickets:
100% Amount of flight tickets at the time of flight booking.
Any rescheduling, cancellation, and refunds of flight tickets shall be as per respective airlines rules.
Rescheduling:
In case you are unable to travel as planned and need to reschedule your date of travel:
Before 15 Days from the Date of Travel – One-time Complementary.
Within 15 Days from the Date of Travel – The cost of rescheduling needs to be paid by the guest subject to amendment charges from hotels and transporters.
Rescheduling will only be accepted by E-mail at spititravelgroup@gmail.com
Must Carry:
Authentic Government ID Card
Comfortable warm clothing like woolen socks, cap, fleece jackets or warmers, down jacket, toiletries.
Sunscreen & lip balm, Good U/V protection sunglasses
Personal Medicines (if any) & few medicines for altitude sickness (a must)
Innerline Permit
Clients require Innerline permits to visit the restricted areas like Pangong Lake & Khardongla pass.
Permits will be arranged by us from the District magistrate’s office for which we require the original photo ID proof (passport, driving license or Election ID).
The permit costs include Red Cross society, Wildlife fee and Environmental fee.
The District Magistrate office Leh is not authorized to issue permits to the nationalities of Bangladesh, Myanmar, Sri Lanka, Pakistan, People’s Republic of China, Taiwan, Afghanistan and people holding Diplomatic and official passport and visa. These Nationalities and Diplomatic/ Official passport holders can issued permits only after they gain authorization from the Ministry of Home Affairs, New Delhi.
Supplementary Other Charges:
Prices valid from 01 January 2025 to 31 March 2025.
Kindly Note:
We reserve right to change any schedule in interest of safety, comfort and general wellbeing. Numerous factors such as weather, road conditions, physical ability of travellers etc may cause itinerary change.
Dos and Don’ts
On arrival please rest for 24 hrs, as you are traveling to high Altitude from Low, due to low oxygen.
Have plenty of drinking water or any kind of liquid (except alcohol)
Please cooperate with the localities, potters, guide, cook and driver as they are more helpful during the trek.
Transits between two destinations depend upon weather and road conditions.
Ladakh is a polythene-free region; make sure not to use any polythene when not necessary.
Do not contaminate the area by not disposing the waste properly.
Leave your denims behind – these are ill suited for treks. Snacks, colas, alcohol and personal food – No need to overburden yourself with food
Don’t get any equipment. We would carry Alpine tents and other equipment required for such treks.
Medicines of all kinds are usually available in local pharmacies with no prescription necessary. Check expiration dates.
Things you must carry:
Clothing (Heavy Warm Feather Jacket, Warm philes jacket, woolen and windproof gloves, Warm hat, woolen Socks, Warm Windproof Trouser, Sweaters etc.)
Trekking shoes (Water proof).
Sun glass with UV Protection
Torch with extra batteries.
Sun Screen lotion and cold cream.
Sleeping bag for – 25.
Light towel (should be thin, quick drying kind).
Chapstick or lip balm
Water bottles. The insulated water bottles are good but even normal water bottles will suffice.
Camera, memory-cards, batteries etc. (carry enough spare batteries. Electricity is not available on the slopes)
Personal toiletries/windcheater/Tissue rolls.
If available then a Pair of walking sticks.
An identification card (like Passport, driving license, voters ID card etc.), along with a photocopy.
Medicines:
Avomine-Vomiting
D cold-Illness/combiflam-Body ache
Vicks balm
Diamox (250mg) – for high altitude/high pressure.
Saridon – Headache.
Personal Medicines.
Glucon D/ Electral powder and camphor.
Also consult your local doctor for any other medicines.
Avoid Acute Mountain Sickness
Acute mountain sickness can occur to anyone at an altitude above 10,000 feet from the sea level. The most common symptoms of the acute mountain sickness are headache disturbed sleep, loss of appetite, nausea, coughing, irregular breathing, breathlessness, lassitude and lack of concentration, Since Leh town is situated at an attitude of 11,500ft. above sea level, it is advisable to take the following precaution, so as to acclimatise your body properly.